Rental car protection cover
Immediate mobility in the event of a breakdown or comprehensive damage
We keep you mobile - day and night! For decades, we have maintained a trusting working relationship with brokers, insurance companies, assistance companies and many other partners. We are available day and night to keep our customers mobile as quickly as possible. Thanks to our 24-hour all-round service and our emergency services at the stations, we are able to rent out replacement cars at over 100 stations throughout Germany. If things need to move particularly quickly, vehicles can be booked directly with us without having to pay in advance.
Benefits with STARCAR
With a rental car from STARCAR, our customers remain mobile even after an accident. They benefit from quick and uncomplicated solutions as part of the cover letter:
- Large selection of vehicles - from small cars to premium models
- Fast availability and flexible pick-up or delivery
- Direct settlement with the insurance company or via the cover letter
- 24/7 customer support and comprehensive protection
The direct route to a replacement car
Step 1: Claim check
- Contact the insurance company, automobile club or manufacturer to check claims and assumption of costs
- Note: As a rule, no extras are covered; it is worth asking in more detail here
Step 2: Cost coverage
- If the customer is entitled to a replacement vehicle, the insurance company, automobile club or manufacturer will contact STARCAR directly, depending on the case, and provide a cost coverage agreement. This regulates which costs are covered and instructs us to provide the appropriate replacement mobility
- STARCAR will contact the customer and organize everything else
Step 3: Alternative direct booking
- If a confirmation of costs (in writing) is available, this can also be submitted to us directly
- A hotline is available 24/7 on +49 212/2607595. Alternatively, you can also contact us by e-mail at assistance@starcar.de