Accessibility Statement
Starcar GmbH Kraftfahrzeugvermietung strives to make its website www.starcar.de accessible in accordance with legal requirements for accessibility. The legal basis for this is the German Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0).
Status of compliance with requirements
This website is partially compliant with the requirements of BITV 2.0. The assessment is based on a self-assessment in accordance with the criteria of the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.
Non-accessible content
Currently, the following content is not fully accessible:
- PDF documents: Some older PDF files are not accessible.
- Videos: Some embedded videos do not have subtitles or audio descriptions.
- Color contrasts: Some text and controls may not have sufficient contrast and may therefore be difficult to read.
Planned measures
We are continuously working to improve the accessibility of our website. Planned measures include:
- Revision and accessible design of all PDF documents.
- Addition of subtitles and audio descriptions for all videos.
- Optimization of color contrasts in accordance with WCAG 2.1 requirements.
Creation of this statement
This statement was created on May 30, 2025, and last updated on June 20, 2025. The annually required update of the accessibility statement is implemented without exception.
Feedback and contact
If you notice any deficiencies in the accessible design of our website, please contact us:
Starcar GmbH Kraftfahrzeugvermietung
- Customer Feedback -
Süderstraße 282
20537 Hamburg
Email: feedback@starcar.de
Phone: 040 / 300 600 0
Arbitration procedure
If no satisfactory solution has been found even after your feedback, you can contact the arbitration board in accordance with § 16 BGG:
BGG Arbitration Board
Mauerstraße 53, 10117 Berlin
Phone: 030 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Web: www.schlichtungsstelle-bgg.de